Ever submit a ticket with no idea when that company will get back with you? At ZenTek USA, we don’t believe in leaving a customer on hold for hours, having them speak to a robot, or waiting for their problem to be answered in a ticket system.
ZenTek USA is West Michigan’s Premier IT Support Company. We are a company that does it all: Professional Web Design, Fast Reliable Web Hosting, Industry-Best IT Support, Top Quality Custom-Built ZenTek Computers/Servers, Backups, Security Protection, Computer Cleanups, etc.
The benefit of only dealing with a single company is the relationship is formed. We have a bond with your business from the moment we start working for you; we want your business to succeed. No more staying on the phone with “tech support” waiting for an answer. We don’t believe in ticket systems. So many times, customer’s have needs and they have to go to the ticket system and have to put in their priority, problem, and contact information. At ZenTek USA, we believe that if you call or email us; we will treat your problem as a top priority no matter what it is. Our goal is to do away with this modern ticket system that so many tech companies are using. If you call, you can be sure your problem will be handled professionally and quickly.
No one should have to wait for their problem to be worth their tech company’s time. Your tech problems are our problems and we want them solved quickly as possible so you can get back to doing what you do best, running your business. No matter what it is: don’t wait for your tech company to “get back with you.” Call us and we’ll get it taken care of. Our email is [email protected]; or call at: 616-638-3779.